Terms and Conditions
Please read these terms and conditions carefully before using our services.
Last updated: January 2025
1. Acceptance of Terms
By accessing and using the services of Comet Cleaners, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
Comet Cleaners provides professional dry cleaning, laundry, wash & fold, alterations, sneaker cleaning, and household item cleaning services. We reserve the right to modify or discontinue any service at any time without notice.
3. Service Areas
Our services are available in McKinney, Texas and surrounding areas. Service availability may vary based on location and demand.
4. Pricing and Payment
All prices are subject to change without notice. Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, credit cards, and other approved payment methods.
5. Pickup and Delivery
We offer pickup and delivery services within our service area. Customers are responsible for providing accurate pickup and delivery addresses. We are not responsible for items left unattended at pickup or delivery locations.
6. Care Instructions and Limitations
While we take every precaution to care for your items, some garments may have inherent risks due to age, previous damage, or fabric composition. We will not be liable for damage to items that are:
- Already damaged or in poor condition
- Made from delicate or fragile materials
- Not properly labeled with care instructions
- Subject to normal wear and tear
7. Claims and Liability
Any claims for lost or damaged items must be reported within 48 hours of pickup or delivery. Our liability is limited to the fair market value of the item at the time of service, not to exceed $100 per item unless a higher value is declared in writing at the time of drop-off.
8. Storage and Abandoned Items
Items not picked up within 30 days of completion may be considered abandoned and may be donated to charity or disposed of. Storage fees may apply for items held beyond the standard pickup period.
9. Cancellation Policy
Service cancellations must be made at least 2 hours before scheduled pickup time. Cancellation fees may apply for same-day cancellations or no-shows.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.
11. Intellectual Property
The service and its original content, features, and functionality are and will remain the exclusive property of Comet Cleaners and its licensors. The service is protected by copyright, trademark, and other laws.
12. Prohibited Uses
You may not use our service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
13. Disclaimer of Warranties
The information on this service is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions and terms relating to our service and the use of this service.
14. Limitation of Liability
In no event shall Comet Cleaners, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
15. Governing Law
These Terms shall be interpreted and governed by the laws of the State of Texas, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
16. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
17. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Comet Cleaners
1800 Independence Pkwy STE 140
McKinney, TX 75072
United States
Phone: (469) 000-0000
Email: contact@cometcleanersexpress.com
18. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
19. Entire Agreement
These Terms constitute the sole and entire agreement between you and Comet Cleaners regarding the service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.
20. Acknowledgment
By using our service, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.